Making a professional impact means having a high-impact profile in all your interactions at work. This interactive and practical course will help you develop a personal presence which inspires confidence, and projects appropriate self-assurance.

You will learn skills of communicating effectively and persuasively and of building rapport, and will explore ways of gaining influence, authority and credibility with your peers, senior colleagues and managers - as well as with parents and outside bodies. You will increase your ability to make a positive impression in discussions and meetings, and in the way that you handle difficult and sensitive situations.

No matter what your role or position, this practical course will help to increase your professional presence and enhance your career.