The course encourages support-staff, and their leader(s), to think about what makes for good support provision. The SENCO/STL members become equipped to lead their team, and the support-staff are enabled to help define their role, and so are more motivated to successfully deliver their support.

Moreover, the course identifies ways the SENCO/SLT member(s) can improve their school's inclusion provision. The support staff will feel better able, and more motivated, to deliver effective support, as the course involves them in identifying ways to improve their provision. All participants' support and teaching skills are enhanced through development of their empathy for pupils with SEN. Finally, practical support strategies are provided, usable by all staff, but in particular those working with pupils with SEN.