Learn the effects that parental pressure puts on pupils and teaching staff. How pupils are affected, how to combat these pressures. Learn how under-performance and classroom disruption can be resolved. Gain understanding on the ways parents can pressure a school and teaching staff.
The importance of early intervention with effective communication skills and de-escalation techniques will be studied in depth, these lead to positive interaction between parents, the pupil and the school.

Aims of the course are to:
* Learn the results of parental pressure on learning outcomes
* Resolve classroom disruption and learn how to manage underperformance
* Improve positive communication skills which prevent future parental pressure on teaching staff
* Understand the importance of de-escalation techniques and master them to move to solution-focussed approaches